Return Policy

General Guidelines for Returns or Exchanges:

Any merchandise missing an original Universal Product Code (UPC) is only available for an even exchange on the identical product.  Sale price adjustments will be allowed during the sale of an item when this item was purchased up to 14 days prior to the sale, an in-store credit will be issued for the balance. However, sale price adjustments are not allowed on end of season discounts, closeout items, or special promotions.  Return merchandise may be subject to a 25% restocking fee.

Returns with a receipt within 90 days of purchase:

Purchase made with cash or a debit card: a cash refund will be issued.

Purchase made with a check: Refund will be issued in the form of an in-store credit if receipt is less than 14 days old. A cash refund will be issued if the check is more than 14 days old and customer has no outstanding checks with us.

Purchase made with a credit card: a credit will be issued to the account.

Purchase made with a gift card: an in-store credit will be issued.

Returns with a receipt after 90 days of purchase: 

In-Store credit will be issued for the original purchase price.

Returns without a receipt: 

In-Store credit will be issued for the original purchase price.

Returns of Special Orders: 

Special order items may be refunded at our sole discretion and may incur a 25% restocking fee.

Customer Service

Privacy & Terms
Learn how we protect your personal information.
Returns & Exchanges
Need to know how to return a purchased product at Country Cottage?
Online Shopping at
Discover how safe and easy it is to shop online with! accepts MC/VISA/AMEX/Discover

Contact Us

Country Cottage Gift Shop
1411 N. Hwy 36 Bypass
Gatesville TX 76528